ABOUT US
Rio Baby Boutique | Cashmirio is a heartfelt baby brand founded by a first-time mom who made the brave decision to leave behind her career to start a business and make it her full time job.
In a world full of recycled garments made of polyester, phthalates, and plastic - It was very challenging for me to find fabrics that do not affect my baby's skin or health in any way and this is what I focus on in Rio Baby Boutique; organic, unaltered, breathable, and healthy fabrics.
With an uncompromising commitment to quality, safety, and sustainability, every product is carefully selected to ensure it is unharmful and gentle on your little one's delicate skin.
Whether it's for everyday wear or special events, the clothing we offer is designed to keep babies comfortable and stylish while making life easier for parents putting their minds at ease from health and safety perspective.
Our collection focuses on effortless neutral everyday children's wear and Luxury Premium Mongolian Cashmere baby wear that is crafted from the soft undercoat of cashmere goats.
Cashmere, often referred to as the ‘jewel of fibres’ due to its rarity and delightful texture.
Welcome to Rio Baby Boutique– a brand that is built on love, thoughtfulness, and care.
Let's grow together and be part of your little ones' journeys.
Tasneem xx
Shipping and Returns
Shipping and Delivery:
We ship orders on the same day if placed before 12pm and the next working day if placed after 12pm.
Delivery takes 3-5 working days if in stock and 5-7 working days if requires ordering from our stockist.
Please note that for our Luxury Cashmere Collection, we only produce on-demand to minimize overproduction which requires a delivery of 10 -12 working days.
Returns:
Our standard returns policy is 28 days. However, please note that you have 14 days to return items purchased online during our Sale and Black Friday promotions.
We will refund any item(s) purchased with us provided that the item(s) are returned as new, i.e., unworn and returned with their original packaging, including the original tags.
Please email us on Sales@riobabyboutique.co.uk prior returning the item(s), including your order number and the reason of return - we will do our best to accommodate your request.
Please allow up to 14 days to receive your refund to the original payment method.
Please return to:
RIO BABY BOUTIQUE
54 St Paul's Woodhill road.
BR5 2SY
Greater London
Privacy Policy
Privacy Policy for Rio Baby Boutique
Effective Date: 17 February 2025
Introduction
At Rio Baby Boutique, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or make a purchase from our baby clothing store. By using our website, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of personal information:
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Personal Identification Information: Name, email address, phone number, billing and shipping address.
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Payment Information: Credit card or other payment details (processed securely by our payment provider).
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Order Information: Product details, order history, and delivery instructions.
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Website Usage Information: IP address, browser type, device information, and browsing activity on our website.
2. How We Use Your Information
We use your personal data for the following purposes:
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To process orders: To fulfil and deliver your orders, process payments, and provide customer service.
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To improve our services: To personalize your experience, improve our website, and send relevant product recommendations.
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Marketing communications: With your consent, we may send you promotional emails about new products, offers, and other updates. You can opt out of these emails at any time by following the unsubscribe link.
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Legal obligations: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We take the security of your personal data seriously and implement appropriate technical and organizational measures to safeguard it. This includes using encryption technology (SSL) to secure payment transactions and ensuring that our website is protected against unauthorized access.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who help us manage our website, process payments, or deliver orders. These providers are required to use your data solely for the purposes we specify and in compliance with GDPR.
5. Cookies
Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences and track website usage. You can adjust your browser settings to accept or decline cookies. However, blocking cookies may affect your ability to use some features of our site.
6. Your Rights Under GDPR
As a UK customer, you have the following rights regarding your personal data:
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Access: You can request a copy of the personal information we hold about you.
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Rectification: You can update or correct any inaccurate information.
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Erasure: You can request that we delete your personal data, subject to certain conditions.
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Data Portability: You can request your personal data in a format that can be transferred to another provider.
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Object to Processing: You can object to the processing of your personal data in certain circumstances.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read their privacy policies before providing any personal information.
8. Children's Privacy
As a baby clothing brand, we recognize the importance of protecting children’s privacy. We do not knowingly collect personal data from children under the age of 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically for any updates or changes.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Rio Baby Boutique
Sales@riobabyboutiwue.co.uk
+44 7462035462
